How To Clear Cache / Cookies

Select your browser or device

Native App (iOS store, Windows store, Android store)

For an app downloaded from any of the app stores:

  • Delete the app.
  • Reinstall the app.
Microsoft Edge

For an edge browser or app installed from the Edge browser:

  • Open settings at the top right hand side.
  • Navigate to cookies and site permissions.
  • Select manage and delete cookies and site data.
  • Select see all cookies and site data.
  • Search for HazView in the search bar.
  • Delete the hazview-73551.web.app data.
Safari

For an iPhone using Safari:

  • Open your phones Settings.
  • Scroll down to Safari.
  • Scroll all the way down and select Advanced.
  • Select Website Data at the top.
  • Select edit on the top right hand side.
  • Select “hazview-73351.web.app” and click Delete.
  • Reopen your HazView app and confirm you’re back at the login screen.

For a safari desktop browser:

  • Open the Safari menu on the top left of your browser and click Settings.
  • Navigate to the Privacy tab.
  • Select “Manage Website Data”.
  • Search for HazView-73551.web.app and select it.
  • Select Remove and click done once confirmed.
Chrome

For a chrome browser:

  • Open settings at the top right hand side.
  • Navigate to Privacy and Security.
  • In a desktop browser:
    • Select site settings at the bottom.
    • In recent activity, select view permissions and data stored across sites.
    • In the search bar search for the HazView web app (hazview-73551.web.app data).
    • Select the trash can and delete all site data and permissions.
  • On a mobile:
    • Select Clear browsing data.
    • Navigate to advanced and change time range to “All Time”.
    • Select checkboxes for cookies, cached images and site settings.
Responsive web app on Android

For a responsive web app on your mobile device:

  • Navigate to the HazView app icon.
  • Hold it down to open the menu.
  • Select Site Settings
  • At the bottom of the options select Delete data and reset permissions.